Connect your Claude Managed Agent agent to WhatsApp
Claude Managed Agents are hosted agents you create from one CLI command. No agent server, no bridge code. Novu Connect gives it a voice in WhatsApp, with a real two-way conversation and reliable delivery. Build the agent once, reach users where they already work.

What is Claude Managed Agent
A Claude Managed Agent is an agent you create without hosting any agent code. You bring your Anthropic credentials, describe the agent you want, and review the skills and tools Novu adds. Claude handles the reasoning, planning, and tool use. Novu resolves identity and conversation state and delivers every message. There is no repo to scaffold and no bridge to wire: the guided CLI flow takes you from nothing to a live agent in a channel.
- No agent server or bridge code to host
- Claude handles reasoning, planning, and tool use
- System prompt, skills, and MCP servers editable in the dashboard
- Create it once, connect it to every channel
Claude Managed Agent in WhatsApp
Novu Connect is the communication layer, the ACI, Agent Communication Infrastructure, between your Claude Managed Agent and WhatsApp. Claude runs the reasoning with your Anthropic credentials. Novu maps each user, keeps the conversation state, and delivers every message and reply in WhatsApp.
One agent, WhatsApp, resolved in the thread
Novu Connect puts an existing AI agent on WhatsApp with secure two-way conversations, approved message templates, and delivery receipts. Novu is an official Meta Business Partner, so WhatsApp is working in about 5 minutes. A shopper asks where their order is. The agent finds the delay, offers options with quick replies, reroutes to a pickup point, and confirms.
How to connect Claude Managed Agent to WhatsApp
Run one command
Run npx novu connect --channel whatsapp --runtime claude. There is no project to scaffold and no application code to modify. The CLI guides the complete setup.
Describe your agent
Connect your Anthropic credentials, describe the agent you want to create, and review the skills and tools Novu adds to it.
Preview and create
Preview the generated agent, then create it. The system prompt, skills, and MCP servers stay editable in the Novu dashboard afterward.
Connect {channelName}
The guided flow connects WhatsApp. Your agent now holds a two-way conversation there, and the same agent can reach every other channel from one thread.
Every Claude Managed Agent connect command
npx novu connect --channel whatsapp --runtime claudePrompt for your coding agent
Connect a Claude Managed Agent to WhatsApp with Novu using instructions from https://novu.co/agents.md
Full setup for Claude Managed Agent lives in the Claude Managed Agent connect guide.
Claude Managed Agent and WhatsApp, common questions
Connect your Claude Managed Agent agent to another channel
Same agent, built once. Pick where it talks next, and it holds one conversation across every channel.
