# Connect AWS Claude Managed Agent to WhatsApp | Novu Connect

> Give your AWS Claude Managed Agent agent a voice in WhatsApp with Novu Connect.

Canonical: https://www.novu.co/channels/whatsapp/claude-aws/

Markdown: https://www.novu.co/channels/whatsapp/claude-aws.md

The same Claude Managed Agent, set up through your AWS credential flow. One CLI command, no agent server. Novu Connect gives it a voice in WhatsApp.

Novu Connect is the communication layer, the ACI, Agent Communication Infrastructure, between your AWS Claude Managed Agent and WhatsApp. Claude runs the reasoning through your AWS credential flow. Novu maps each user, keeps the conversation state, and delivers every message and reply in WhatsApp.

Connect command: npx novu connect --channel whatsapp --runtime claude-aws

## What is AWS Claude Managed Agent

An AWS Claude Managed Agent is the managed setup for teams that run their Claude access through AWS. You complete the AWS credential flow, describe the agent you want, and review the skills and tools Novu adds. Claude handles the reasoning, planning, and tool use. Novu resolves identity and conversation state and delivers every message. There is no repo to scaffold and no bridge to wire.

- No agent server or bridge code to host
- Uses your AWS credential flow for Claude access
- Claude handles reasoning, planning, and tool use
- System prompt, skills, and MCP servers editable in the dashboard

## How to connect AWS Claude Managed Agent to WhatsApp

1. Run one command: Run npx novu connect --channel whatsapp --runtime claude-aws. There is no project to scaffold and no application code to modify. The CLI guides the complete setup.
2. Describe your agent: Complete the required AWS credential flow, describe the agent you want to create, and review the skills and tools Novu adds to it.
3. Preview and create: Preview the generated agent, then create it. The system prompt, skills, and MCP servers stay editable in the Novu dashboard afterward.
4. Connect {channelName}: The guided flow connects WhatsApp. Your agent now holds a two-way conversation there, and the same agent can reach every other channel from one thread.

Prompt for your coding agent: Connect an AWS Claude Managed Agent to WhatsApp with Novu using instructions from https://novu.co/agents.md

## AWS Claude Managed Agent and WhatsApp, common questions

### How is this different from the standard Claude Managed Agent?

The setup is the same guided CLI flow. The difference is the credential step: this runtime uses your AWS credential flow for Claude access instead of direct Anthropic credentials.

### Does Novu run the agent's reasoning?

No. Claude handles the reasoning, planning, and tool use. Novu Connect is the communication layer, the ACI, Agent Communication Infrastructure, that resolves identity, keeps conversation state, and delivers messages in WhatsApp.

### Do I need to host anything?

No. There is no agent server and no bridge code. The CLI creates the agent, and Novu keeps the conversation running in WhatsApp.

### How do I connect my AI agent to WhatsApp?

Connect WhatsApp from the Novu dashboard. Novu is an official Meta Business Partner, so the embedded signup lets you pick your business number and go live in about 5 minutes, then your agent talks to users through Novu Connect.

### Do I need my own WhatsApp Business account?

Yes. WhatsApp requires a verified business account through Meta. Novu Connect handles the connection with embedded signup, so you log in once and Novu manages templates, delivery, and two-way routing after that.